These terms and conditions apply to all purchases made within this webshop. Once you have placed your order, you automatically agree with these conditions.

All items are shipped from the Netherlands. Shipping costs will vary depending on the ordered product, the amount and the country of delivery. You will find the shipping costs when you check-out your purchase. Feel free to ask for best shipping deal possible. I will try and combine shipping to actual costs. If you have any questions or special wishes for delivery, please leave a message at the address form.

Once your online order has been submitted, you will be notified via email to confirm your order has been received. If you do not receive this confirmation email within 1 day, please contact me. All orders will be sent within 14 days.

If an order reaches you in good condition but you still aren’t satisfied, it is possible to return or change your order. You will have to pay for shipping yourself when you return items. Make sure the order comes back in perfect condition. 

Please check your order as soon as it is delivered. When your order is damaged, contact me by mail within 1 week and send a picture of the damage. After I’ve received your email, I will send the product again and will pay for the costs.

When you place an order, you have to fill in some personal data. I need these data to complete the order and to sent you your purchase. Your data will only be used for this purpose.

All rights of the products © heleenhaijtema 

2020 © heleenhaijtema